Open-source alternatives to Freshdesk

The open-source or self-hostable project you can use instead of Freshdesk, with license, free-edition limits and setup checked against official sources.

Visit Freshdesk

ZammadAlternative to Zendesk, Freshdesk
A web-based helpdesk and ticketing system that handles email, chat, phone and social channels in one place.
AGPL-3.0Self-hostedCloud
6.0k
GitHub stars
Not yet assessed

Zammad — Zammad offers shared ticket queues, knowledge base and multiple channels, so it can replace Freshdesk. This is a replacement use, not an official claim by the project.