Open-source alternatives to Help Scout

The open-source or self-hostable project you can use instead of Help Scout, with license, free-edition limits and setup checked against official sources.

Visit Help Scout

FreeScoutAlternative to Help Scout, Zendesk
A self-hosted help desk and shared mailbox built with PHP and Laravel, with many extras sold as separate modules.
AGPL-3.0Self-hostedCloud
4.6k
GitHub stars
Some features paywalled

FreeScout — FreeScout can replace Help Scout as a shared inbox for customer email, with unlimited agents, tickets and mailboxes on your own server.